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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will appear. It contains elaborate information about all the operations that you can carry out on the given page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of how-to video clips demonstrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you need, take a look at our comprehensive FAQ section, which covers questions asked by actual individuals and offers real solutions. We regulary "revamp" our FAQ database with new entries so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24-7-365 and eager to help you with any question. Each support ticket you open will be responded to within 60 minutes (the average support ticket response time is approximately twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 167436

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com